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Getting stuck in Settings#10

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Is there a way I can send pictures through this link? I tried to log yesterday, and it told me that six categories did not load. When I push the only option it told me to either read the privacy policy or to log out. I logged out but logging back in and got me the same place. I’m having the same issue today.

4 years ago
J

Yes you can click “attach files” down below next to the “Comment” button.

4 years ago
J

So sorry you are experiencing this issue with the app. After consulting with the dev team, they recommend deleting and then reinstalling the app on your device… A few days ago we released an update to the app and apparently there is a conflict with the older plans you had installed and the newer version of the app. Your data and settings are stored safely in the cloud, so hopefully this won’t be a big deal. We have filed a bug based on your feedback to prevent this from happening in future releases. Thank you for your patience and letting us know what is happening.

4 years ago
J
Changed the title from "Logged out" to "Getting stuck in Settings"
4 years ago